Customer service

Kids in Comfort is proud of our customer service. Here are some of the reasons why:
- We are a family business and personal service for our customers is important
- Every SlingEasy easy comes with a 21 day unconditional money back guarantee
- Our slings are hand-made in the UK - they are not mass produced and will give years of service
Availability
As long as your order is in stock it will usually be despatched within 72 hours. Please allow slightly longer for delivery during public holidays.
Guarantee / Returns
I offer a 21 day unconditional money back guarantee starting from purchase or from the birth of your baby. If you are unhappy for any reason then simply return the sling to me here in a new condition and you will be refunded the purchase price (excluding £2.50 admin/postage charge or special delivery charges).
Sure Start
Many Sure Start initiatives have purchased slings for loan to parents. If this does not happen in your area then ask yours to contact me as you may be able to encourage them to purchase slings for loan to parents.
Other distributors
You may wish to shop locally with a distributor in your area rather than online. I have distributors in the following areas. Please call for details.
UK distributors
- Abercynon
- Blandford / Dorset
- Bournemouth / Dorset
- Bridlington
- Lewes / East Sussex
- Olton / Solihull
- Oxford
- Totnes / Devon
- Twickenham / Middlesex
- Verwood
European distributors
- Basel / Switzerland
- Copenhagen / Denmark
Distributers wanted
If you are interested in selling the SlingEasy then you need only purchase 6 slings to qualify for a substantial discount. A wonderful way to add to your personal income or to provide fund raising for your charity. This offer also applies to retail outlets. Add the SlingEasy to your baby carrier selection and let your customers have a real choice. You will also receive a free video with your first order. Please call without obligation and I will send you all the necessary information.
Privacy
Finally, I would like to mention that I respect your privacy so I do not sell or give out any names, addresses, telephone numbers or E-mail addresses to any agency or third parties. This site uses cookies only for the secure order page.